Practical information about the closure of YarnMellow

As you have probably noticed, it is no longer possible to place orders in our e-shop. After wonderful 5 years we decided to keep just one project and do it as well as we possibly can. But what does that mean for you?

Want to order? You can find all our great products at www.tvorboshop.cz and order them there at the same prices and with the same great service.

Have a gift voucher? Send us an e-mail and you can redeem it at Tvorboshop, where we have the same products.

Were you registered with us? We have moved your account to Tvorboshop. When you log in for the first time, simply choose a new password. By doing so you give your consent to the storage of your personal data. We have also transferred the loyalty points you have collected with us.

Want to return or complain about goods? You can use the contacts and forms from this e-shop or from Tvorboshop. Both companies continue to operate, we refund money and we answer the phone.

Want to contact us about anything else? You can, our contacts are still the same and we will be happy to help you.

 

Thank you for the great ride, and don't worry, we are not quitting, quite the opposite! We are scaling up production even more, expanding our great network and adding new tutorials. So follow Tvorboshop.cz and let's stay in touch!