Returns and Complaints
Would you like to return goods within the 14-day period? Fill in the following form and send it to us together with the goods at YarnMellow s.r.o., Křižíkova 1286, Jičín, 50601, Czech Republic. We will send the money to your account within 7 days of receiving the goods. Please do not send the parcel cash on delivery, and do not return goods that are damaged or show signs of use.
Did your goods arrive damaged, or did they break during use? Fill in the following form and e-mail it to mr.mellow@yarnmellow.cz. We will send a courier to pick up the goods. We will keep you informed about the progress of your complaint.